Last updated: January 1, 2023
Kooba® (“Kooba“, “we“, “us“, or “our“) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information, and your rights regarding the information we collect about you when you visit our website at thekooba.com (the “Site“), use our mobile application, or interact with us in other related ways ― including any sales, marketing, or events.
Table of Contents
- Information We Collect
- Information you provide to us
- Information we collect automatically when you visit the Site
- How We Use Information
- How We Share Information
- Your Choices & Rights
- Account Information
- Cookies
- Promotional Communications
- California Resident Rights
- Security of Your Information
- Children’s Privacy
- Changes to this Privacy Policy
- How to Contact Us
Information We Collect
We only collect information about you if we have a reason to do so – for example, to provide our products and services, to communicate with you, or to make our Site and products better.
We collect information in two ways: if you provide information to us; and through technology like cookies, which collect certain information automatically.
Information you provide to us
We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of our Site, fill out a form, make a purchase, request customer support, provide feedback, or otherwise communicate with us.
The types of information we may collect include your name, email address, phone number, credit card information, profile photo, and any other information you choose to provide.
Information we collect automatically when you visit the Site
When you visit our Site, we automatically collect information about you, including:
- Log Information: We collect log information about your use of the Site, including the type of browser you use, app version, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
- Device Information: We collect information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, device identifiers, and mobile network information.
- Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We gather location data or use various means to determine the location, such as sensor data from your device that may, for instance, provide data on nearby cell towers and wi-fi access spots.
- Site Activity: We collect information about your activity on our Site, such as your interactions with content and services provided on the Site and any interactions with other customers or brands on the Site.
- Transaction Information: We collect transaction details related to your purchases, including the date and time, items purchased, and transaction amount.
- Usage Information: If you interact with our Site, we collect data about those interactions. For example, we may collect data such as the date, time and content that you interact with.
How We Use Information
We use the information we collect for a variety of business purposes such as:
- Providing our products and services available through the Site and processing your transactions.
- Improving our products and services to be more effective, useful, and responsive to your needs.
- Communicating with you about our products or services and to tell you about offers, events, and promotions we think will interest you.
- Responding to your comments, questions, and requests and providing customer service.
- Operating and expanding our business activities, for example, understanding how you interact with our Site so we can create more value for our community of users.
- Carrying out other legitimate business purposes and activities including order fulfillment, administration, analytics, fraud prevention, or corporate governance, and to comply with legal obligations.
- With your consent, we may collect and process certain kinds of personal data (for example, location or preference data) when you choose to interact with social plugins such as sharing content to social media directly from our services. When you choose to engage with social plugins, you share information with those third party platforms directly.
In some instances, we may combine this online information with information collected offline or received from third party sources to help us tailor and improve our products and services.
How We Share Information
We do not sell your personal information to third parties. We may share information with:
- Service providers and business partners who perform services on our behalf or help us operate our business and our Site. For example, third parties who fulfill orders, host our Site, assist us with marketing, provide search engine optimization, assist us with analytics, process credit card payments, and provide customer service or other features on our behalf.
- Third parties in connection with corporate transactions, such as a sale, merger, consolidation, or acquisition. We may also transfer information to a successor entity upon a corporate transaction.
- Law enforcement agencies or government agencies, to comply with the law or based on a good faith belief that disclosure is necessary to protect our users, business, or comply with a judicial proceeding or legal process.
- With third parties for business purposes, including with advertisers to provide aggregated reports on how their ads performed on our Site. We may also share non-personal information, such as aggregated demographic data and Site usage statistics with advertisers, investors, and other third parties.
Your Choices & Rights
To help protect your privacy, we provide you with certain rights regarding the information you provide to us.
Account Information
If you have an account directly with us, you can modify or delete your account at any time by logging in and updating your account settings or by emailing our support team. When you update your account information or delete your account, we may retain residual copies of that information in our backups and archives. To close your account, please email our support team.
Cookies
You can modify your browser settings to accept or reject most cookies. You will still see ads, but you may not get personalized recommendations, special offers, and some site features may not work properly.
Promotional Communications
You can opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us to have your contact information removed. If you opt out, we may still send you non-promotional communications, such as information about your account or purchases.
California Resident Rights
If you reside in California, you have the right under the California Consumer Privacy Act (CCPA) to request:
- Access to any personal information we collect and sell about you. We do not currently sell data. However, if in the future we sell personal data that is subject to the CCPA, you will have the right to know the categories and specific pieces of personal information we have collected.
- Deletion of your personal information. You have the right to request deletion of any personal information collected or maintained by Kooba.
- Opt-out of the sale of your personal information. You have the right to opt-out of the sale of your personal information. However, we do not currently sell your personal data.
To make a request based on your California privacy rights, please contact us. We will verify your identity before fulfilling your requests.
Security of Your Information
We take reasonable steps to secure and protect your information. No data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any information you provide to us and cannot be responsible for the theft, destruction, loss or inadvertent disclosure of your information or content. Our services may contain links to external sites over which we have no control and accept no responsibility.
Children’s Privacy
Our Site is not structured to attract children. Accordingly, we do not intend to collect personal information from anyone we know to be under 18 years of age. If we learn that we have collected personal information from a child under 18, we will delete this information as soon as possible.
Changes To This Privacy Policy
We may change this Privacy Policy from time to time. We will post any privacy policy changes on our Site and indicate when the policy was last updated. If we make any material changes, we will notify you of those changes by email, push notification, or other reasonable means prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to remain up-to-date about our privacy practices.
How To Contact Us
If you have any questions about this Privacy Policy or our information collection, use, or sharing practices, please contact us:
Via Email: [email protected]
Via Phone Number: 817-343-0187
Via Direct Mail:
Kooba Inc.
Attn: Privacy Policy Inquiry
3299 Bruce Street
FORT WORTH, TX